AI Phone Receptionist · HIPAA-focused

Your practice,
always answered.

Benvai handles every inbound call — books appointments directly into your calendar, protects every patient record, and never takes a day off.

BAA signed before any PHIReal transcripts & recordingsApproval workflows built-in
CLAUDE RECEPTION
Live call
LIVE00:00
+1 (555) 014-2
Transcript · Recording
Encrypted
97%
Calls answered within 1.5s
24/7
Coverage incl. weekends & holidays
0
Cross-patient disclosures, ever

Platform

One console for your entire practice phone line.

Configure the AI, review every call, and authorise sensitive actions — all from one focused dashboard.

Multi-line numbers

Assign as many phone numbers as you need. Route each to its own agent persona and voice.

Google Calendar native

Two-way calendar sync with granular permissions — view only, propose, or auto-book.

Caller-locked records

Each call only sees the patient tied to the calling number. Zero cross-record leakage.

Voice & persona controls

Configure gender, tone — professional, friendly, assertive, or direct.

Approval workflows

Require your sign-off for new bookings, edits, or cancellations via email, SMS, or app.

Talk-time budgets

Set daily call limits and per-day caps. Blocked numbers never reach the agent.

How it works

Set up once. Stay in command.

01

Patient calls in

The agent answers in your voice, discloses the recording, and recognizes the caller by number — instantly.

02

AI books the visit

Checks your Google Calendar, offers real openings, and books with the exact fields you require.

03

You stay in control

Get a transcript, summary, and action items after every call. Approve sensitive edits from anywhere.

Security

Built for the privacy bar healthcare requires.

We design every layer — schema, storage, agent prompts, notifications — under the assumption that one accidental disclosure is one too many.

  • Per-row clinic isolation enforced in Postgres RLS — even the AI agent backend respects it.
  • Recording bucket is private; access is logged to the audit trail.
  • Vendors under BAA — Twilio, Resend, Supabase. We never claim compliance you cannot verify.

Encrypted end-to-end

TLS 1.2+ in transit, AES-256 at rest. Recordings stored with per-clinic access tokens.

Row-level isolation

Every patient row is locked to its clinic. The AI only ever sees the active caller.

BAA before access

New accounts must sign the BAA before any PHI or dashboard is unlocked.

Clinical guardrails

The agent never gives clinical advice and never discloses other patients' data.

Pricing

Talk-time plans that scale with your volume.

Pay only for the hours your AI is on the line. Cancel anytime.

Starter
$199/mo
2 hours of AI talk time

Solo practices testing the platform.

  • 2 hours of AI talk time / mo
  • 1 dedicated phone number
  • Email notifications
  • Standard premium voices
  • Business-hours support
Start with Starter
Most popular
Practice
$499/mo
10 hours of AI talk time

Growing clinics with steady call volume.

  • 10 hours of AI talk time / mo
  • 2 phone numbers included
  • Email + SMS notifications
  • Approval workflows
  • Priority support
Start with Practice
Enterprise
$1,499/mo
100 hours of AI talk time

Multi-location and high-volume practices.

  • 100 hours of AI talk time / mo
  • 5 phone numbers included
  • Multi-location support
  • Advanced analytics
  • Dedicated success manager
Start with Enterprise

Extra phone numbers from $15/mo · 1-hour free demo for every new account

FAQ

Questions practice owners ask.

Ready to start?

Try the demo. Hear it answer your phone.

Spin up a sandbox number in minutes and let Benvai handle a real call from your team — no card required.